CASE STUDIES FILTER

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INTEGRATED MANAGEMENT OF $400M ROLLOUT OF 1.1 MILLION ‘SMART’ METERS – AUSTRALIA’S LARGEST AND MOST SUCCESSFUL

A large electricity distribution business needed to prepare for and manage a $400 million deployment of 1.1 million ‘smart’ meters. Baylink worked with the client to crystallise the overall strategy, establish required capabilities, and to plan and manage the $400m deployment program. This program is recognised as Australia’s largest and most successful ‘smart’ meter program – including market-leading safety and customer satisfaction, and at a 28 to 53% lower cost than comparative programs.

DESIGN THE FIELD ASPECTS OF AUSTRALIA’S MOST SUCCESSFUL AMI ‘SMART’ METER MASS ROLLOUT

The field services subsidiary of a large distribution business needed to plan and prepare for a $400m mass rollout of 1.1m AMI ‘smart’ meters. Baylink worked with the client to design, develop and implement the required business operating model, a critical element in Australia’s largest and most successful smart meter program – including market-leading safety, customer satisfaction and 28 to 53% cost savings versus comparative programs.

OPTIMISE FIELD SERVICES PLANNING AND PRODUCTIVITY FOR A LARGE ELECTRICITY DISTRIBUTOR

A strategic review of planning and productivity for a field works program of over 2 million hours per annum with the aim of improving outcomes and efficiency for a large electricity distributor. This resulted in increased work volume within the existing field force and less reliance on specialist and contractor resources.

FIELD FORCE COMMERCIAL AND CONTRACT MANAGEMENT SUPPORT: $100M OF SMART METER INSTALLATIONS

The field services subsidiary of a large electricity distribution business needed to establish and manage field force contracts for the installation of 1.1 million smart meters. Baylink worked with the field services management team to establish and manage the required contracts. This was a key element in the execution of Australia’s largest and most successful smart meter program.

USING STRATEGIC PROCUREMENT PRINCIPLES TO REDUCE COMMERCIAL RISKS

A large electricity distribution business sought to improve, de-risk and position for growth its metering and servicing field works. Baylink led the client through a strategic review of and market testing of the operating models which both addressed immediate needs and set it on track for longer term improvements and growth.

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